Return and Refund Policy

We want all of our customers to be happy with their purchase. If for any reason you are not completely satisfied with your purchase, please contact us within 7 days of receipt. Please call us at 92327274 or email us at info@gracefulhandmadesoap.com.

We will be happy to offer a refund or exchange on unopened and unused soaps and skin care products in their original packaging. Please note we are not able to refund postage costs.

我們希望我們所有的客戶對他們的購買感到滿意。 如果由於任何原因您不完全滿意您的購買,請在收到後7天內與我們聯繫。 請致電或whatsapp至92327274或發電郵info@gracefulhandmadesoap.com

我們很樂意在原包裝中提供未開封和未使用的肥皂及護膚品的退款或更換。 請注意,我們無法退還郵費。